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Shipping & Returns

International Buyers – Please Note:

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as "gifts" - Governmental regulations prohibit such behaviour

International Returns Marked "Refused" or "Unclaimed": If you refuse to pay your local duty or tax, and the carrier bills TECON GmbH for the unpaid charges, we will subtract this amount and any return shipping fee from your return credit once the order is back. No refunds will be given for items that are seized at your local customs office or abandoned. There will likewise be no refund for damaged products on return orders that are marked "Refused" or "Unclaimed." We reserve the right to charge a 10% restocking fee for any international order that is returned to us because it was refused or unclaimed. The original shipping fee is non-refundable.

Returns from outside the EU can not be refunded. Please note that return shipping charges apply to these returns. When re-shipping, a calculation of the return fees and for the new shipping is due. We charge a processing fee of 10% of the order value for all returns.

Are there any restrictions to international mail and parcel services?
International items may be subject to delays due to the COVID-19 pandemic. These may be caused by changes in transport procedures (e.g. border controls), changes in international transport (e.g. cancellation of previously used flight connections) and/or changes in delivery procedures in the destination country (e.g. quarantine or other protective measures). Delays in delivery and limited capacity for processing tracking inquiries due to force majeure The transport and delivery of international shipments may take significantly longer than usual at present as a result of the impact of the ongoing global pandemic.

Current information on shipping to destinations in Asia, Oceania and parts of Africa?
As a result of the airspace bans currently in place over Russia, Ukraine, and other countries, various flight connections have been interrupted, and a number of other connections are being forced to fly a longer route than previously. This increases the amount of fuel required and reduces available transport capacity on these flights. Furthermore, the substantial increase in fuel costs is causing additional upheaval in the international air traffic networks and contributing to a further shortage of transport capacities. In light of this, significantly longer transit times can be expected in some cases for shipments to long-haul destinations. That particularly applies to destinations in Asia and Oceania, but also impacts other destinations such as parts of Africa. Please understand that we are not in a position to reliably predict the effects that the currently rapidly changing situation may have.


DHL (German Post WorldNet)
(insured with track & trace)

Price International from 2022:

Volume-weight Zone 1 Zone 1
non-EU (net)
Zone 2 / 3 Zone 3
non-EU (net)
Zone 4
non-EU (net)
Zone 5 Zone 6
to 1 kg - 19,35 EUR - 18,40 EUR 25,20 EUR 28,35 EUR 35,05 EUR
to 2 kg - 20,30 EUR - 20,10 EUR 26,60 EUR 31,25 EUR 38,25 EUR
to 3 kg - 21,25 EUR - 21,80 EUR 28,00 EUR 34,15 EUR 41,45 EUR
to 4 kg - 22,20 EUR - 23,50 EUR 29,40 EUR 37,05 EUR 44,65 EUR
to 5 kg - 23,15 EUR - 25,20 EUR 30,80 EUR 39,95 EUR 47,85 EUR
to 6 kg - 24,10 EUR - 26,90 EUR 32,20 EUR 42,85 EUR 51,05 EUR
to 7 kg - 25,05 EUR - 28,60 EUR 33,60 EUR 45,75 EUR 54,25 EUR
to 8 kg - 26,00 EUR - 30,30 EUR 35,00 EUR 48,65 EUR 57,45 EUR
to 9 kg - 26,95 EUR - 32,00 EUR 36,40 EUR 51,55 EUR 60,65 EUR
to 10 kg - 27,90 EUR - 33,70 EUR 37,80 EUR 54,45 EUR 63,85 EUR
to 11 kg - 28,85 EUR - 35,40 EUR 39,20 EUR 57,35 EUR 67,05 EUR
to 12 kg - 29,80 EUR - 37,10 EUR 40,60 EUR 60,25 EUR 70,25 EUR
to 13 kg - 30,75 EUR - 38,80 EUR 42,00 EUR 63,15 EUR 73,45 EUR
to 14 kg - 31,70 EUR - 40,50 EUR 43,40 EUR 66,05 EUR 76,65 EUR
to 15 kg - 32,65 EUR - 42,20 EUR 44,80 EUR 68,95 EUR 79,85 EUR
to 16 kg - 33,60 EUR - 43,90 EUR 46,20 EUR 71,85 EUR 83,05 EUR
to 17 kg - 34,55 EUR - 45,60 EUR 47,60 EUR 74,75 EUR 86,25 EUR
to 18 kg - 35,50 EUR - 47,30 EUR 49,00 EUR 77,65 EUR 89,45 EUR
to 19 kg - 36,45 EUR - 49,00 EUR 50,40 EUR 80,55 EUR 92,65 EUR
to 20 kg - 37,40 EUR - 50,70 EUR 51,80 EUR 83,45 EUR 95,85 EUR
to 21 kg - 38,35 EUR - 52,40 EUR 53,20 EUR 86,35 EUR 99,05 EUR
to 22 kg - 39,30 EUR - 54,10 EUR 54,60 EUR 89,25 EUR 102,25 EUR
to 23 kg - 40,25 EUR - 55,80 EUR 56,00 EUR 92,15 EUR 105,45 EUR
to 24 kg - 41,20 EUR - 57,50 EUR 57,40 EUR 95,05 EUR 108,65 EUR
to 25 kg - 42,15 EUR - 59,20 EUR 58,80 EUR 97,95 EUR 111,85 EUR
to 26 kg - 43,10 EUR - 60,90 EUR 60,20 EUR 100,85 EUR 115,05 EUR
to 27 kg - 44,05 EUR - 62,60 EUR 61,60 EUR 103,75 EUR 118,25 EUR
to 28 kg - 45,00 EUR - 64,30 EUR 63,00 EUR 106,65 EUR 121,45 EUR
to 29 kg - 45,95 EUR - 66,00 EUR 64,40 EUR 109,55 EUR 124,65 EUR
to 30 kg - 46,90 EUR - 67,70 EUR 65,80 EUR 112,45 EUR 127,85 EUR

 

Zone 1 (no delivery possible)
Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic

Zone 1 - non-EU
Liechtenstein, Switzerland

Zone 2 (no delivery possible)
Andorra, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City

Zone 3 (no delivery possible)
Bulgaria, Estonia, Finland, Greece, Ireland, Northern Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus

Zone 3 - non-EU
Albania, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, North Macedonia, Moldova, Montenegro, Norway, Serbia, United Kingdom

Zone 4
Egypt, Algeria, Israel, Georgia, Lebanon, Libya, Morocco, Syria, Tunisia

Zone 5
Armenia, Azerbaijan, Bahrain, China, Hong Kong, Indonesia, Iraq, Iran, Japan, Yemen, Jordan, Cambodia, Qatar, Kuwait, Malaysia, Oman, Singapore, South Korea, Taiwan, Thailand, Saudi Arabia, United Arab Emirates, Vietnam

Zone 6
Brazil, Chile, South Africa, Martinique, St. Pierre and Miquelon, Gibraltar, Kazakhstan, Spain-Canary Islands, Ethiopia

Delivery to Belarus, Russian, Ukraine or Turkey is currently not possible.

China only via German Post.


DHL-Express
(insured with track & trace)

Price International from 2022:

Volume-weight Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10
bis 1 kg EUR EUR EUR 34,64 EUR EUR 43,00 EUR EUR
bis 2 kg EUR EUR EUR 37,88 EUR EUR 55,00 EUR EUR
bis 3 kg EUR EUR EUR 40,98 EUR EUR 68,00 EUR EUR
bis 4 kg EUR EUR EUR 44,76 EUR EUR 82,00 EUR EUR
bis 5 kg EUR EUR EUR 48,54 EUR EUR 96,00 EUR EUR
bis 6 kg EUR EUR EUR 53,02 EUR EUR 108,00 EUR EUR
bis 7 kg EUR EUR EUR 57,50 EUR EUR 120,00 EUR EUR
bis 8 kg EUR EUR EUR 61,98 EUR EUR 132,00 EUR EUR
bis 9 kg EUR EUR EUR 66,46 EUR EUR 145,00 EUR EUR
bis 10 kg EUR EUR EUR 70,94 EUR EUR 157,00 EUR EUR
bis 11 kg EUR EUR EUR 76,68 EUR EUR 163,00 EUR EUR
bis 12 kg EUR EUR EUR 82,42 EUR EUR 169,00 EUR EUR
bis 13 kg EUR EUR EUR 88,16 EUR EUR 175,00 EUR EUR
bis 14 kg EUR EUR EUR 93,90 EUR EUR 181,00 EUR EUR
bis 15 kg EUR EUR EUR 99,64 EUR EUR 187,00 EUR EUR
bis 16 kg EUR EUR EUR 105,38 EUR EUR 193,00 EUR EUR
bis 17 kg EUR EUR EUR 111,12 EUR EUR 199,00 EUR EUR
bis 18 kg EUR EUR EUR 116,86 EUR EUR 205,00 EUR EUR
bis 19 kg EUR EUR EUR 122,60 EUR EUR 211,00 EUR EUR
bis 20 kg EUR EUR EUR 128,34 EUR EUR 216,00 EUR EUR
bis 21 kg EUR EUR EUR 134,92 EUR EUR 222,00 EUR EUR
bis 22 kg EUR EUR EUR 141,50 EUR EUR 228,00 EUR EUR
bis 23 kg EUR EUR EUR 148,08 EUR EUR 233,00 EUR EUR
bis 24 kg EUR EUR EUR 154,66 EUR EUR 239,00 EUR EUR
bis 25 kg EUR EUR EUR 161,24 EUR EUR 244,00 EUR EUR
bis 26 kg EUR EUR EUR 167,82 EUR EUR 250,00 EUR EUR
bis 27 kg EUR EUR EUR 174,40 EUR EUR 256,00 EUR EUR
bis 28 kg EUR EUR EUR 180,98 EUR EUR 261,00 EUR EUR
bis 29 kg EUR EUR EUR 187,56 EUR EUR 267,00 EUR EUR
bis 30 kg EUR EUR EUR 194,14 EUR EUR 272,00 EUR EUR

Zone 7
Canada, United States of America

Zone 9
Australia, New Zealand

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