Estervals Pipe House

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Sillem´s

Havana Cigars

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Shipping & Returns

International Buyers – Please Note:

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as "gifts" - Governmental regulations prohibit such behaviour

International Returns Marked "Refused" or "Unclaimed": If you refuse to pay your local duty or tax, and the carrier bills TECON GmbH for the unpaid charges, we will subtract this amount and any return shipping fee from your return credit once the order is back. No refunds will be given for items that are seized at your local customs office or abandoned. There will likewise be no refund for damaged products on return orders that are marked "Refused" or "Unclaimed." We reserve the right to charge a 10% restocking fee for any international order that is returned to us because it was refused or unclaimed. The original shipping fee is non-refundable.

Returns from outside the EU can not be refunded. Please note that return shipping charges apply to these returns. When re-shipping, a calculation of the return fees and for the new shipping is due. We charge a processing fee of 10% of the order value for all returns.

Current information on shipping to destinations in Asia, Oceania and parts of Africa?
As a result of the airspace bans currently in place over Russia, Ukraine, and other countries, various flight connections have been interrupted, and a number of other connections are being forced to fly a longer route than previously. This increases the amount of fuel required and reduces available transport capacity on these flights. Furthermore, the substantial increase in fuel costs is causing additional upheaval in the international air traffic networks and contributing to a further shortage of transport capacities. In light of this, significantly longer transit times can be expected in some cases for shipments to long-haul destinations. That particularly applies to destinations in Asia and Oceania, but also impacts other destinations such as parts of Africa. Please understand that we are not in a position to reliably predict the effects that the currently rapidly changing situation may have.

DHL (German Post WorldNet)
(insured with track & trace)

Price International from 2025:

Volume-weight	Zone 1 non-EU (net)	Zone 2 non-EU (net)	Zone 3 non-EU (net)	Zone 4 non-EU (net)	Zone 5	Zone 6
to 1 kg	21,80 EUR	13,08 EUR	21,70 EUR	27,15 EUR	34,10 EUR	43,70 EUR
to 2 kg	22,70 EUR	13,92 EUR	23,50 EUR	29,85 EUR	39,90 EUR	51,50 EUR
to 3 kg	23,60 EUR	14,76 EUR	25,30 EUR	32,50 EUR	45,70 EUR	59,30 EUR
to 4 kg	24,50 EUR	15,60 EUR	27,10 EUR	35,25 EUR	51,50 EUR	67,10 EUR
to 5 kg	25,40 EUR	16,44 EUR	28,90 EUR	38,95 EUR	57,30 EUR	74,90 EUR
to 6 kg	26,30 EUR	17,28 EUR	30,70 EUR	40,65 EUR	63,10 EUR	82,70 EUR
to 7 kg	27,20 EUR	18,12 EUR	32,50 EUR	43,35 EUR	68,90 EUR	90,50 EUR
to 8 kg	28,10 EUR	18,96 EUR	34,30 EUR	46,05 EUR	74,70 EUR	98,30 EUR
to 9 kg	29,00 EUR	19,80 EUR	36,10 EUR	48,75 EUR	80,50 EUR	106,10 EUR
to 10 kg	29,90 EUR	20,64 EUR	37,90 EUR	51,45 EUR	86,30 EUR	113,90 EUR
to 11 kg	30,80 EUR	21,48 EUR	39,70 EUR	54,15 EUR	92,10 EUR	121,70 EUR
to 12 kg	31,70 EUR	22,32 EUR	41,50 EUR	56,85 EUR	97,90 EUR	129,50 EUR
to 13 kg	32,60 EUR	23,16 EUR	43,30 EUR	59,55 EUR	103,70 EUR	137,30 EUR
to 14 kg	33,50 EUR	24,00 EUR	45,10 EUR	62,25 EUR	109,50 EUR	145,10 EUR
to 15 kg	34,40 EUR	24,84 EUR	46,90 EUR	64,95 EUR	115,30 EUR	152,90 EUR
to 16 kg	35,30 EUR	25,68 EUR	48,70 EUR	67,65 EUR	121,10 EUR	160,70 EUR
to 17 kg	36,20 EUR	26,52 EUR	50,50 EUR	70,35 EUR	126,90 EUR	168,50 EUR
to 18 kg	37,10 EUR	27,36 EUR	52,30 EUR	73,05 EUR	132,70 EUR	176,30 EUR
to 19 kg	38,00 EUR	28,20 EUR	54,10 EUR	75,75 EUR	138,50 EUR	184,10 EUR
to 20 kg	38,90 EUR	29,04 EUR	55,90 EUR	78,45 EUR	144,30 EUR	191,90 EUR
to 21 kg	39,80 EUR	29,99 EUR	57,70 EUR	81,15 EUR	150,10 EUR	199,70 EUR
to 22 kg	40,70 EUR	30,72 EUR	59,50 EUR	83,85 EUR	155,90 EUR	207,50 EUR
to 23 kg	41,60 EUR	31,56 EUR	61,30 EUR	86,55 EUR	161,70 EUR	215,30 EUR
to 24 kg	42,50 EUR	32,40 EUR	63,10 EUR	89,25 EUR	167,50 EUR	223,10 EUR
to 25 kg	43,40 EUR	33,24 EUR	64,90 EUR	91,95 EUR	173,30 EUR	230,90 EUR
to 26 kg	44,30 EUR	34,08 EUR	66,70 EUR	94,65 EUR	179,10 EUR	238,70 EUR
to 27 kg	45,20 EUR	34,92 EUR	68,50 EUR	97,35 EUR	184,90 EUR	246,50 EUR
to 28 kg	46,10 EUR	35,76 EUR	70,30 EUR	100,05 EUR	190,70 EUR	254,30 EUR
to 29 kg	47,00 EUR	36,60 EUR	72,10 EUR	102,75 EUR	196,50 EUR	262,10 EUR
to 30 kg	47,90 EUR	37,44 EUR	73,90 EUR	105,45 EUR	202,30 EUR	269,90 EUR

Delivery to Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City, Bulgaria, Estonia, Finland, Greece, Ireland, Northern Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus, is not possible.

Zone 1 - non-EU
Liechtenstein, Switzerland, United Kingdom

Zone 2 - non-EU
Andorra

Zone 3 - non-EU
Albania, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, North Macedonia, Moldova, Montenegro, Norway, Serbia

Zone 4
Egypt, Algeria, Israel, Georgia, Lebanon, Libya, Morocco, Syria, Tunisia

Zone 5
Armenia, Azerbaijan, Bahrain, China, Hong Kong, Indonesia, Iraq, Iran, Japan, Yemen, Jordan, Cambodia, Qatar, Kuwait, Malaysia, Oman, Singapore, South Korea, Taiwan, Thailand, Saudi Arabia, United Arab Emirates, Vietnam

Zone 6
Brazil, Chile, Ethiopia, Gibraltar, Kazakhstan, Martinique, South Africa, St. Pierre and Miquelon, Spain-Canary Islands, Venezuela

Delivery to Belarus, Russian, Ukraine or Turkey is currently not possible.

China only via German Post.

DHL-Express
(insured with track & trace)

Preise International ab 2025:

Volume-weight	Zone 5	Zone 6	Zone 7	Zone 8	Zone 9	Zone 10
to 1 kg	34,73 EUR	38,20 EUR	40,87 EUR	44,96 EUR	50,35 EUR	56,39 EUR
to 2 kg	38,33 EUR	42,40 EUR	47,37 EUR	52,96 EUR	61,35 EUR	68,89 EUR
to 3 kg	41,93 EUR	46,60 EUR	53,87 EUR	60,96 EUR	72,35 EUR	81,39 EUR
to 4 kg	45,53 EUR	50,80 EUR	60,37 EUR	68,96 EUR	83,35 EUR	93,89 EUR
to 5 kg	49,13 EUR	55,00 EUR	66,87 EUR	76,96 EUR	94,35 EUR	106,39 EUR
to 6 kg	52,73 EUR	59,20 EUR	73,37 EUR	84,96 EUR	105,35 EUR	118,89 EUR
to 7 kg	56,33 EUR	63,40 EUR	79,87 EUR	92,96 EUR	116,35 EUR	131,39 EUR
to 8 kg	59,93 EUR	67,60 EUR	86,37 EUR	100,96 EUR	127,35 EUR	143,89 EUR
to 9 kg	63,53 EUR	71,80 EUR	92,87 EUR	108,96 EUR	138,35 EUR	156,39 EUR
to 10 kg	67,13 EUR	76,00 EUR	99,37 EUR	116,96 EUR	149,35 EUR	168,89 EUR
to 11 kg	70,73 EUR	80,20 EUR	105,87 EUR	124,96 EUR	160,35 EUR	181,39 EUR
to 12 kg	74,33 EUR	84,40 EUR	112,37 EUR	132,96 EUR	171,35 EUR	193,89 EUR
to 13 kg	77,93 EUR	88,60 EUR	118,87 EUR	140,96 EUR	182,35 EUR	206,39 EUR
to 14 kg	81,53 EUR	92,80 EUR	125,37 EUR	148,96 EUR	193,35 EUR	218,89 EUR
to 15 kg	85,13 EUR	97,00 EUR	131,87 EUR	156,96 EUR	204,35 EUR	231,39 EUR
to 16 kg	88,73 EUR	101,20 EUR	138,37 EUR	164,96 EUR	215,35 EUR	243,89 EUR
to 17 kg	92,33 EUR	105,40 EUR	144,87 EUR	172,96 EUR	226,35 EUR	256,39 EUR
to 18 kg	95,93 EUR	10,9,60 EUR	151,37 EUR	180,96 EUR	237,35 EUR	268,89 EUR
to 19 kg	99,53 EUR	113,80 EUR	157,87 EUR	188,96 EUR	248,35 EUR	281,39 EUR
to 20 kg	103,13 EUR	118,00 EUR	164,37 EUR	196,96 EUR	259,35 EUR	293,89 EUR
to 21 kg	106,73 EUR	122,20 EUR	170,87 EUR	204,96 EUR	270,35 EUR	306,39 EUR
to 22 kg	110,32 EUR	126,40 EUR	177,37 EUR	212,96 EUR	281,35 EUR	318,89 EUR
to 23 kg	113,93 EUR	130,60 EUR	183,87 EUR	220,96 EUR	292,35 EUR	331,39 EUR
to 24 kg	117,53 EUR	134,80 EUR	190,37 EUR	228,96 EUR	303,35 EUR	343,89 EUR
to 25 kg	121,13 EUR	139,00 EUR	196,87 EUR	236,96 EUR	314,35 EUR	356,39 EUR
to 26 kg	124,73 EUR	143,20 EUR	203,37 EUR	244,96 EUR	325,35 EUR	368,89 EUR
to 27 kg	128,33 EUR	147,40 EUR	209,87 EUR	252,96 EUR	336,35 EUR	381,39 EUR
to 28 kg	131,93 EUR	151,60 EUR	216,37 EUR	260,96 EUR	347,35 EUR	393,89 EUR
to 29 kg	135,53 EUR	155,80 EUR	222,87 EUR	268,96 EUR	358,35 EUR	406,39 EUR
to 30 kg	139,13 EUR	160,00 EUR	229,37 EUR	276,96 EUR	369,35 EUR	418,89 EUR

Zone 5
Andorra, Great Britain, Liechtenstein, Switzerland

Zone 6
Albania, Bosnia and Herzegovina, Iceland, Israel, Canary Islands, Kosovo, Montenegro, North Macedonia, Norway, Serbia

Zone 7
Canada, Mexico, United States of America

Zone 8
India, Japan, South Korea, Malaysia, Taiwan, Thailand

Zone 9
Australia, Bahrain, Indonesia, Yemen, Qatar, Kuwait, New Zealand, Oman, Philippines, Saudi Arabia, South Africa, United Arab Emirates, Egypt

Zone 10
Algeria, Argentina, Bolivia, Brazil, Chile, Cuba, Georgia, Iraq, Iran, Madagascar, Maldives, Moldova, Nicaragua, Peru, Uruguay, Vietnam

UPS
(insured with track & trace)

Price International from 2025:

Volume-weight	Zone D	Zone E	Zone F
to 2 kg	29,00 EUR	33,50 EUR	46,50 EUR
to 5 kg	38,00 EUR	54,00 EUR	66,00 EUR
to 10 kg	48,00 EUR	91,50 EUR	128,00 EUR
to 15 kg	67,00 EUR	135,50 EUR	190,00 EUR
to 20 kg	86,00 EUR	179,50 EUR	251,50 EUR

Zone D
Andorra, Great Britain, Liechtenstein, Switzerland, Albania, Bosnia and Herzegovina, Iceland, Israel, Canary Islands, Kosovo, Montenegro, North Macedonia, Norway, Serbia

Zone E
Canada, Mexico, United States of America

Zone F
India, Japan, South Korea, Malaysia, Taiwan, Thailand, Australia, Bahrain, Indonesia, Yemen, Qatar, Kuwait, New Zealand, Oman, Philippines, Saudi Arabia, South Africa, United Arab Emirates, Egypt, Algeria, Argentina, Bolivia, Brazil, Chile, Cuba, Georgia, Iraq, Iran, Madagascar, Maldives, Moldova, Nicaragua, Peru, Uruguay, Vietnam