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Shipping & Returns

International Buyers – Please Note:

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as "gifts" - Governmental regulations prohibit such behaviour

International Returns Marked "Refused" or "Unclaimed": If you refuse to pay your local duty or tax, and the carrier bills TECON GmbH for the unpaid charges, we will subtract this amount and any return shipping fee from your return credit once the order is back. No refunds will be given for items that are seized at your local customs office or abandoned. There will likewise be no refund for damaged products on return orders that are marked "Refused" or "Unclaimed." We reserve the right to charge a 10% restocking fee for any international order that is returned to us because it was refused or unclaimed. The original shipping fee is non-refundable.

Returns from outside the EU can not be refunded. Please note that return shipping charges apply to these returns. When re-shipping, a calculation of the return fees and for the new shipping is due. We charge a processing fee of 10% of the order value for all returns.

Are there any restrictions to international mail and parcel services?
International items may be subject to delays due to the COVID-19 pandemic. These may be caused by changes in transport procedures (e.g. border controls), changes in international transport (e.g. cancellation of previously used flight connections) and/or changes in delivery procedures in the destination country (e.g. quarantine or other protective measures). Delays in delivery and limited capacity for processing tracking inquiries due to force majeure The transport and delivery of international shipments may take significantly longer than usual at present as a result of the impact of the ongoing global pandemic.

Current information on shipping to destinations in Asia, Oceania and parts of Africa?
As a result of the airspace bans currently in place over Russia, Ukraine, and other countries, various flight connections have been interrupted, and a number of other connections are being forced to fly a longer route than previously. This increases the amount of fuel required and reduces available transport capacity on these flights. Furthermore, the substantial increase in fuel costs is causing additional upheaval in the international air traffic networks and contributing to a further shortage of transport capacities. In light of this, significantly longer transit times can be expected in some cases for shipments to long-haul destinations. That particularly applies to destinations in Asia and Oceania, but also impacts other destinations such as parts of Africa. Please understand that we are not in a position to reliably predict the effects that the currently rapidly changing situation may have.


DHL (German Post WorldNet)
(insured with track & trace)

Price International from 2023:

Volume-weight Zone 1 Zone 1
non-EU (net)
Zone 2
non-EU (net)
Zone 3
non-EU (net)
Zone 4
non-EU (net)
Zone 5 Zone 6
to 1 kg - 20,40 EUR 11,50 EUR 20,30 EUR 27,15 EUR 32,30 EUR 43,20 EUR
to 2 kg - 21,40 EUR 12,30 EUR 22,10 EUR 29,85 EUR 38,30 EUR 50,50 EUR
to 3 kg - 22,40 EUR 13,10 EUR 23,90 EUR 32,55 EUR 44,30 EUR 57,80 EUR
to 4 kg - 23,40 EUR 13,90 EUR 25,70 EUR 35,25 EUR 50,30 EUR 65,10 EUR
to 5 kg - 24,40 EUR 14,70 EUR 27,50 EUR 37,95 EUR 56,30 EUR 72,40 EUR
to 6 kg - 25,40 EUR 15,50 EUR 29,30 EUR 43,35 EUR 62,30 EUR 79,70 EUR
to 7 kg - 26,40 EUR 16,30 EUR 31,10 EUR 46,05 EUR 68,30 EUR 87,00 EUR
to 8 kg - 27,40 EUR 17,10 EUR 32,90 EUR 48,75 EUR 74,30 EUR 94,30 EUR
to 9 kg - 28,40 EUR 17,90 EUR 34,70 EUR 51,45 EUR 80,30 EUR 101,60 EUR
to 10 kg - 29,40 EUR 18,70 EUR 36,50 EUR 54,15 EUR 86,30 EUR 108,90 EUR
to 11 kg - 30,40 EUR 19,50 EUR 38,30 EUR 56,85 EUR 92,30 EUR 116,20 EUR
to 12 kg - 31,40 EUR 20,30 EUR 40,10 EUR 59,55 EUR 98,30 EUR 123,50 EUR
to 13 kg - 32,40 EUR 21,10 EUR 41,90 EUR 62,25 EUR 104,30 EUR 130,80 EUR
to 14 kg - 33,40 EUR 21,90 EUR 43,70 EUR 64,95 EUR 110,30 EUR 138,10 EUR
to 15 kg - 34,40 EUR 22,70 EUR 45,50 EUR 67,65 EUR 116,30 EUR 145,40 EUR
to 16 kg - 35,40 EUR 23,50 EUR 47,30 EUR 70,35 EUR 122,30 EUR 152,70 EUR
to 17 kg - 36,40 EUR 24,30 EUR 49,10 EUR 73,05 EUR 128,30 EUR 160,00 EUR
to 18 kg - 37,40 EUR 25,10 EUR 50,90 EUR 75,75 EUR 134,30 EUR 167,30 EUR
to 19 kg - 38,40 EUR 25,90 EUR 52,70 EUR 78,45 EUR 140,30 EUR 174,60 EUR
to 20 kg - 39,40 EUR 26,70 EUR 54,50 EUR 81,15 EUR 146,30 EUR 181,90 EUR
to 21 kg - 40,40 EUR 27,50 EUR 56,30 EUR 83,85 EUR 152,30 EUR 189,20 EUR
to 22 kg - 41,40 EUR 28,30 EUR 58,10 EUR 86,55 EUR 158,30 EUR 196,50 EUR
to 23 kg - 42,40 EUR 29,10 EUR 59,90 EUR 89,25 EUR 164,30 EUR 203,80 EUR
to 24 kg - 43,40 EUR 29,90 EUR 61,70 EUR 91,95 EUR 170,30 EUR 211,10 EUR
to 25 kg - 44,40 EUR 30,70 EUR 63,50 EUR 94,65 EUR 176,30 EUR 218,40 EUR
to 26 kg - 45,40 EUR 31,50 EUR 65,30 EUR 97,35 EUR 182,30 EUR 225,70 EUR
to 27 kg - 46,40 EUR 32,30 EUR 67,10 EUR 100,05 EUR 188,30 EUR 233,00 EUR
to 28 kg - 47,40 EUR 33,10 EUR 68,90 EUR 102,75 EUR 194,30 EUR 240,30 EUR
to 29 kg - 48,40 EUR 33,90 EUR 70,70 EUR 105,45 EUR 200,30 EUR 247,60 EUR
to 30 kg - 49,40 EUR 34,70 EUR 72,50 EUR 108,15 EUR 206,30 EUR 262,60 EUR

 

Zone 1 (no delivery possible)
Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic

Zone 1 - non-EU
Liechtenstein, Switzerland

Zone 2 (no delivery possible)
Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City

Zone 2 - non-EU
Andorra, United Kingdom

Zone 3 (no delivery possible)
Bulgaria, Estonia, Finland, Greece, Ireland, Northern Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus

Zone 3 - non-EU
Albania, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, North Macedonia, Moldova, Montenegro, Norway, Serbia

Zone 4
Egypt, Algeria, Israel, Georgia, Lebanon, Libya, Morocco, Syria, Tunisia

Zone 5
Armenia, Azerbaijan, Bahrain, China, Hong Kong, Indonesia, Iraq, Iran, Japan, Yemen, Jordan, Cambodia, Qatar, Kuwait, Malaysia, Oman, Singapore, South Korea, Taiwan, Thailand, Saudi Arabia, United Arab Emirates, Vietnam

Zone 6
Brazil, Chile, South Africa, Martinique, St. Pierre and Miquelon, Gibraltar, Kazakhstan, Spain-Canary Islands, Ethiopia

Delivery to Belarus, Russian, Ukraine or Turkey is currently not possible.

China only via German Post.


DHL-Express
(insured with track & trace)

Price International from 2023:

Volume-weight Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10
to 1 kg EUR 33,48 EUR 36,81 EUR 40,86 EUR 45,18 EUR 50,75 EUR 57,03 EUR
to 2 kg EUR 35,60 EUR 39,14 EUR 44,20 EUR 50,40 EUR 58,36 EUR 65,77 EUR
to 3 kg EUR 37,78 EUR 41,54 EUR 48,28 EUR 57,06 EUR 70,14 EUR 79,29 EUR
to 4 kg EUR 39,96 EUR 43,94 EUR 52,36 EUR 63,98 EUR 81,92 EUR 92,81 EUR
to 5 kg EUR 42,54 EUR 46,78 EUR 57,20 EUR 70,28 EUR 92,62 EUR 105,11 EUR
to 6 kg EUR 45,12 EUR 49,62 EUR 62,04 EUR 76,58 EUR 103,32 EUR 117,41 EUR
to 7 kg EUR 47,70 EUR 52,46 EUR 66,88 EUR 82,88 EUR 114,02 EUR 129,71 EUR
to 8 kg EUR 50,28 EUR 55,30 EUR 71,72 EUR 89,18 EUR 124,72 EUR 142,01 EUR
to 9 kg EUR 52,86 EUR 58,14 EUR 76,56 EUR 95,48 EUR 135,42 EUR 154,31 EUR
to 10 kg EUR 56,12 EUR 62,00 EUR 82,74 EUR 102,90 EUR 144,70 EUR 164,97 EUR
to 11 kg EUR 59,38 EUR 65,86 EUR 88,92 EUR 110,32 EUR 153,98 EUR 175,63 EUR
to 12 kg EUR 62,64 EUR 69,72 EUR 95,10 EUR 117,74 EUR 163,26 EUR 186,29 EUR
to 13 kg EUR 65,90 EUR 73,58 EUR 101,28 EUR 125,16 EUR 172,54 EUR 196,95 EUR
to 14 kg EUR 69,16 EUR 77,44 EUR 107,46 EUR 132,58 EUR 181,82 EUR 207,61 EUR
to 15 kg EUR 72,42 EUR 81,30 EUR 113,64 EUR 140,00 EUR 191,10 EUR 218,27 EUR
to 16 kg EUR 75,68 EUR 85,16 EUR 119,82 EUR 147,42 EUR 200,38 EUR 228,93 EUR
to 17 kg EUR 78,94 EUR 89,02 EUR 126,00 EUR 154,84 EUR 209,66 EUR 239,59 EUR
to 18 kg EUR 82,20 EUR 92,88 EUR 132,18 EUR 162,26 EUR 218,94 EUR 250,25 EUR
to 19 kg EUR 85,46 EUR 96,74 EUR 138,36 EUR 169,68 EUR 228,22 EUR 260,91 EUR
to 20 kg EUR 89,22 EUR 101,18 EUR 145,48 EUR 177,36 EUR 237,82 EUR 271,95 EUR
to 21 kg EUR 92,98 EUR 105,62 EUR 152,60  EUR 185,04 EUR 247,42  EUR 282,99 EUR
to 22 kg EUR 96,74 EUR 110,06 EUR 159,72 EUR 192,72 EUR 257,02  EUR 294,03 EUR
to 23 kg EUR 100,50 EUR 114,50 EUR 166,84  EUR 200,40 EUR 266,62 EUR 305,07 EUR
to 24 kg EUR 104,26 EUR 118,94 EUR 173,96 EUR 208,08 EUR 276,22 EUR 316,11 EUR
to 25 kg EUR 108,02 EUR 123,38 EUR 181,08 EUR 215,76 EUR 285,82 EUR 327,15 EUR
to 26 kg EUR 111,78 EUR 127,82 EUR 188,20 EUR 223,44 EUR 295,42 EUR 338,19 EUR
to 27 kg EUR 115,54 EUR 132,26 EUR 195,32 EUR 231,12 EUR 305,02 EUR 349,23 EUR
to 28 kg EUR 119,30 EUR 136,70 EUR 202,44 EUR 238,80 EUR 314,62 EUR 360,27 EUR
to 29 kg EUR 123,06 EUR 141,14 EUR 209,56 EUR 246,48 EUR 324,22 EUR 371,31 EUR
to 30 kg EUR 166,36 EUR 193,54 EUR 275,06 EUR 317,28 EUR 409,22 EUR 473,21 EUR

 

Zone 5
Andorra, Great Britain, Liechtenstein, Switzerland

Zone 6
Albania, Bosnia and Herzegovina, Iceland, Israel, Canary Islands, Kosovo, Montenegro, North Macedonia, Norway, Serbia

Zone 7
Canada, Mexico, United States of America

Zone 8
Hong Kong, India, Japan, South Korea, Malaysia, Singapore, Taiwan, Thailand

Zone 9
Australia, Bahrain, Indonesia, Yemen, Qatar, Kuwait, New Zealand, Oman, Philippines, Saudi Arabia, South Africa, United Arab Emirates, Egypt

Zone 10
Algeria, Argentina, Bolivia, Brazil, Chile, Cuba, Georgia, Iraq, Iran, Madagascar, Maldives, Moldova, Nicaragua, Peru, Uruguay, Vietnam

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