International Buyers – Please Note:

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as "gifts" - Governmental regulations prohibit such behaviour

International Returns Marked "Refused" or "Unclaimed": If you refuse to pay your local duty or tax, and the carrier bills TECON GmbH for the unpaid charges, we will subtract this amount and any return shipping fee from your return credit once the order is back. No refunds will be given for items that are seized at your local customs office or abandoned. There will likewise be no refund for damaged products on return orders that are marked "Refused" or "Unclaimed." We reserve the right to charge a 10% restocking fee for any international order that is returned to us because it was refused or unclaimed. The original shipping fee is non-refundable.

Returns from outside the EU can not be refunded. Please note that return shipping charges apply to these returns. When re-shipping, a calculation of the return fees and for the new shipping is due. We charge a processing fee of 10% of the order value for all returns.

Are there any restrictions to international mail and parcel services?
International items may be subject to delays due to the COVID-19 pandemic. These may be caused by changes in transport procedures (e.g. border controls), changes in international transport (e.g. cancellation of previously used flight connections) and/or changes in delivery procedures in the destination country (e.g. quarantine or other protective measures). Delays in delivery and limited capacity for processing tracking inquiries due to force majeure The transport and delivery of international shipments may take significantly longer than usual at present as a result of the impact of the ongoing global pandemic.

Current information on shipping to destinations in Asia, Oceania and parts of Africa?
As a result of the airspace bans currently in place over Russia, Ukraine, and other countries, various flight connections have been interrupted, and a number of other connections are being forced to fly a longer route than previously. This increases the amount of fuel required and reduces available transport capacity on these flights. Furthermore, the substantial increase in fuel costs is causing additional upheaval in the international air traffic networks and contributing to a further shortage of transport capacities. In light of this, significantly longer transit times can be expected in some cases for shipments to long-haul destinations. That particularly applies to destinations in Asia and Oceania, but also impacts other destinations such as parts of Africa. Please understand that we are not in a position to reliably predict the effects that the currently rapidly changing situation may have.

DHL (German Post WorldNet)
(insured with track & trace)

Price International from 2022:

Zone 1 (no delivery possible)
Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic

Zone 1 - non-EU
Liechtenstein, Switzerland

Zone 2 (no delivery possible)
Andorra, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City

Zone 3 (no delivery possible)
Bulgaria, Estonia, Finland, Greece, Ireland, Northern Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus

Zone 3 - non-EU
Albania, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, North Macedonia, Moldova, Montenegro, Norway, Serbia, United Kingdom

Zone 4
Egypt, Algeria, Israel, Georgia, Lebanon, Libya, Morocco, Syria, Tunisia

Zone 5
Armenia, Azerbaijan, Bahrain, China, Hong Kong, Indonesia, Iraq, Iran, Japan, Yemen, Jordan, Cambodia, Qatar, Kuwait, Malaysia, Oman, Singapore, South Korea, Taiwan, Thailand, Saudi Arabia, United Arab Emirates, Vietnam

Zone 6
Brazil, Chile, South Africa, Martinique, St. Pierre and Miquelon, Gibraltar, Kazakhstan, Spain-Canary Islands, Ethiopia

Delivery to Belarus, Russian, Ukraine or Turkey is currently not possible.

China only via German Post.

DHL-Express
(insured with track & trace)

Price International from 2022:

Zone 7
Canada, United States of America

Zone 9
Australia, New Zealand